Nova Store
Effective Date: 1 January 2026
Nova Store (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use the Nova Store mobile application and related services.
By using the Nova Store app, you agree to the practices described in this Privacy Policy.
We collect the following types of information to provide and improve our services:
Phone number (used for secure OTP login)
Name (if provided)
Email address (if provided)
Delivery address and location details
Real-time or approximate location to:
Show nearby stores and services
Enable faster and accurate deliveries
Filter products and rentals based on your region
Products viewed, added to cart, and purchased
Order history and transaction details
Rental bookings and service usage
Referral activity and earned credits
Device type, operating system
App usage data for performance and analytics
IP address and log data
We use your information to:
Provide and manage orders, rentals, and services
Enable secure login via OTP
Deliver products and services to your location
Show relevant nearby stores and products
Track live orders and send delivery updates
Maintain order history and account details
Run referral and reward programs
Improve app functionality, performance, and user experience
Communicate important updates and support messages
We do not sell your personal data. We may share limited information only when necessary with:
Local stores and service providers (to fulfill your orders or rentals)
Delivery partners (to deliver items to your address)
Technology service providers (for hosting, analytics, and notifications)
Legal authorities if required by law or to protect our rights
All partners are required to keep your information secure and confidential.
We take reasonable technical and organizational measures to protect your data, including:
Secure OTP-based authentication
Encrypted data transmission
Restricted access to personal information
However, no system is 100% secure, and we cannot guarantee absolute security.
Nova Store uses location services to:
Detect nearby stores and services
Improve delivery accuracy
Provide a better shopping experience
You may disable location access through your device settings, but some features may not function properly.
You have the right to:
Access and review your personal information
Request correction of inaccurate data
Request deletion of your account (subject to legal requirements)
Opt out of non-essential communications
To exercise these rights, contact us using the details below.
Nova Store is not intended for use by children under the age of 13. We do not knowingly collect personal data from children.
The app may contain links or integrations with third-party services. We are not responsible for the privacy practices of those services.
We may update this Privacy Policy from time to time. Any changes will be posted in the app with an updated effective date. Continued use of the app means you accept the updated policy.
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Email: novapowers99@gmail.com
